Some of the many enterprise-class features your team enjoys with Microsoft 365 Business Voice include:Īnswer Phones From Anywhere on Multiple Devices In fact, you may be gaining more features that a landline system doesn’t have. You’re not giving anything up by moving from an on-premises phone system to VoIP in Microsoft Teams. Using Teams means you aren’t limited to voice calls in one app and video in a completely different one, everything can be done within Teams seamlessly. Easier Communications for Your Teamīecause of the integration of this VoIP phone system with the features of Microsoft Teams, it’s easier for your employees to do things like turn a one-on-one call into a group call or move from voice to video with screensharing. So, companies can actually save money while getting more phone features. Microsoft Teams Voice starts at just $20 per user.
Switching from a landline phone system to VoIP means considerable cost savings on hardware, maintenance, and monthly phone bills. This simplifies the user experience and improves efficiency.
Now users can also make and receive company calls in the app too. Teams already can handle, team messaging and file sharing, video and voice chats, and allows you to open apps like Word and Excel without leaving the interface. This allows you to cut down on “cloud overload” by reducing the number of apps employees need to use daily. Microsoft 365 Business Voice is unique in that it’s a VoIP phone system that is fully integrated with a main workspace app – Microsoft Teams. 56% of surveyed app users said that switching between different work applications slows them down and makes work harder.Ħ8% of employees say they spend at least 30 minutes a day just switching between different workplace apps. The fewer applications that employees have to toggle between throughout the day, the more productive they are. Why Move to Microsoft Teams For Your Company Phone System? Provides a Unified Communication Platform Using Teams voice calling, companies can now keep all their communication activities (chat, messaging, video calls, phone calls) in a single place for easier tracking, organization, and improved productivity. Microsoft Teams can now be used as a full-featured cloud-based phone system through an add-on called Microsoft 365 Business Voice. That is until Microsoft brought VoIP calling into Teams.
VoIP phone systems offer the capability to use a full-featured phone system anywhere, giving remote employees the communication support that they need and ensuring customers receive a consistent calling experience.īut many of these VoIP systems aren’t integrated with other technologies, meaning more app switching for employees and data that isn’t shared easily with other cloud programs. One of the systems that businesses found themselves switching to the cloud so they could keep communications flowing smoothly was their company phone system. 2020 was the year that businesses in Dallas-Fort Worth and the rest of the country learned the importance of having the ability to run their business from anywhere.ĭuring the midst of the pandemic lockdowns, half of organizations reported having 81% or more of their employees working from home.
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